Frequently asked questions
What is your return window?
We offer a 3‑day return window starting from the day your order is marked as delivered. All return requests must be submitted within this timeframe.
Where are your products manufactured?
Our products are created through a network of trusted production partners located in various regions. The exact manufacturing location can vary depending on the specific item and the partner best suited for that product.
To ensure fast and reliable delivery, Dazar also works with multiple warehouses and fulfillment centers throughout the country, allowing us to ship orders efficiently and reduce delivery times.
Who pays for return shipping?
Customers are responsible for all return shipping costs. We recommend using a trackable service, as lost or damaged return shipments cannot be refunded.
What if my order arrives damaged or incorrect?
If your item arrives damaged or you receive the wrong product, contact us within 3 days of delivery with photos of the issue. We’ll review the situation and work to resolve it as quickly as possible.
How long does shipping take?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.